Our Vision


People are healthy, well and supported to live in the community



The OHT/ESO works to:

  • ensure people have equitable access to high quality care and support when and where they need it

  • ensure people have the best possible experience as they access and receive health care and supports

  • improve the experience and work life of providers and staff striving to provide quality care and support

  • establish the conditions that support health and create healthy communities




The commitments, endorsed by all partners, will guide the work of the OHT/ÉSO. These commitments will continue to evolve as partners work collaboratively together.


  1. Focus on keeping people, well and supported to live in the community

  2. Focus on the whole person and family within their context

  3. Address barriers to health (e.g., social determinants)

  4. Evolve primary health care, as well as community and social services and supports, as strong foundations of the health system

  5. Ensure coordinated care, seamless transitions for clients/patients and families

  6. Expand access to inter-professional and inter-sectoral team-based care for clients with complex needs

  7. Share leadership and advance collaborative governance relationships

  8. Engage clients/patients, families and providers as full partners in our work

  9. Work with and for Francophone and Indigenous populations to address health disparities and provide quality services, while working to address the unique health needs of all equity seeking groups. 




The OHT/ÉSO assumptions reflect both the expectations of the MOHLTC and the commitments made by partners.


  1. Providers will have a strengths-based, people-centred approach to care that is responsive to the goals of individuals and their families

  2. People will have access to their own health care information and know what to expect at each step of their care journey

  3. Health care information will be shared in a timely manner between providers to facilitate better care

  4. People will have access to care coordination and system navigation support when they need it

  5. Primary care providers will have streamlined access to care coordination and interprofessional and intersectoral team-based care for people with medically and socially complex needs

  6. People will experience seamless care and warm hand-offs from providers who work together as a team

  7. Care will be provided in community settings, where possible, including the use of virtual care

  8. People will have support for health literacy and self-management

  9. Providers will measure and report on people’s experience of receiving integrated care and support.

  10. Real change will require meaningfully engaging and partnering with – and being driven by the needs of – people that require care and support and the broader community.

  11. Clinicians and front-line providers will be meaningfully engaged in the process of identifying solutions to health system challenges

  12. Addressing urgent health system pressures will ultimately improve the health system for everyone and ensure its sustainability